Specialist in Aged Care Technology

Total Communications are unique in the aged care sector, providing an integrated vendor management and support solution covering –Telephony, Nurse Call, Access Control, CCTV, Cordless, and Wi-Fi that ensures both your financial and operational needs are not just met but exceeded. Already working with some of the largest providers in Australian aged care, Total Communications specialises in efficiently managing, installing and operating IT infrastructure specific to aged care services. Our deep understanding of the needs of aged care providers means we can take complete responsibility for specifying, sourcing and managing your IT infrastructure. You focus on the core operations of your business while we take care of the technology. We work closely with you to understand your unique needs to provide a customised and comprehensive service that will increase your productivity, improve overall business performance and manage your risk.

Technology

Total Communications has been supplying and supporting telephony systems since 1991. We have developed expertise across many different systems and have relationships with the major providers in the region. We currently work with some of Australia’s largest organisations as well as many small businesses across the country. We can provide you a total technology solution for aged care covering the following technologies

  • Telephony
  • Nurse Call
  • Unified Reporting
  • Access Control
  • CCTV
  • Cordless (DECT / Wi-Fi)
  • Network (Wi-Fi and Cabled)
  • Building Cabling
  • MATV

Project management and build specifications

Total Communications intimate understanding of the business needs of our clients in the aged care sector has allowed us to work very closely with them to develop specifications for the rollout and commissioning of new sites and the upgrades to existing sites. Our project managers and technology consultants will work closely with your team to develop a specification that is specific to your requirements and one that can be repeatedly delivered into any location and supported for the long term.

Vendor management

Total communications can provide you a with a consolidated management solution for your disparate vendors. No longer will you need to worry about compatibility between systems or be stuck between 2 vendors laying blame at each other’s feet.

Total Communications has extensive experience working in conjunction with builders where we have developed a system that allows your new locations or refurbishments to be provided as a turn-key solution, greatly reducing the reliance on your team to manage the complexities of scheduling around a construction site.

Customised solutions

At Total Communications, we realise that you may not need our entire offering, one size does not fit all. Your needs and requirements will be specific to your operational environment and capabilities. Our services are developed specifically to match each client’s needs to ensure you get maximum return on your investment.