System & Network Auditing

Prepare Your Telephone System for an Upgrade with Our Auditing Services

 

Does your telephone system no longer do everything you need it to? Was it setup years ago and rarely improved as your business has grown and evolved around it? Is it finally time to review your equipment, infrastructure and software?

When you need a clear picture of your telephone system our auditing service will uncover what you need to know. Total Communications will accurately uncover the design, weak links, capacities and connections that make up your solution, including:

  • Equipment makes and models
  • Equipment redundancies
  • Faulty equipment
  • Misconfigured equipment
  • Standards compliance
  • Extension types
  • Extension capacities
  • Line types
  • Line capacities
  • Inaccurate service records
  • Security
  • Resilience

 

Find Your Telephone System’s Hidden Value

An audit not only helps identify physical layouts, equipment and configurations. It highlights where risks and single points of failure lie. It also provides a valuable insight into what your customers experience when they call. This adds value to and improves your customer relationships by preventing putting them through an irritating experience when contacting you.

We’ll review capacities of lines and equipment establishing your current performance and room for expansion. This helps with planning and costing of upgrades or expansions to your operational telephone systems.

We can also improve the cost-effectiveness of your system by reviewing your call plans and phone bills. By suggesting alternate plans we can save you money on monthly charges.

Get in Touch

Looking to upgrade your telephone system? Need to review the performance of an older system? Wondering what your customers hear when they call you? Contact us on 03 9845 9000 to arrange a site audit or submit an online request for a quotation.

 

Our Partners

Panasonic
Telstra Business
NEC
Lifesize
Telstra Enterprise Partner