National 24×7 help desk
From our national service centre in Melbourne we provide you a centralised single point of contact for all your support and project requirements.
Moves and changes have never been simpler to organise and track. Requests can be submitted by phone, email or web with coverage available 24 hours a day 7 days a week. Our help desk staff take ownership of the request and see it through to the end keeping you updated on progress.
We can provide you support for your communications infrastructure, no matter what brand or version you have. If you are managing multiple sites across the state or country with differing technologies then we can streamline the entire process, freeing up your important resources to do the jobs that really matter.
With our Help Desk you can take advantage of
- Single number to call for all your support needs
- Consolidated invoicing for your finance team
- Incident management and tracking
- vendor and contractor management
Total Communications can provide you with a level of coverage that will meet your operational requirements. We are your one stop shop for all your support and technology needs