Paragon Care’s business is focused on four specialty pillars: Specialty Diagnostics, Specialty Devices, Capital & Consumables, and Service & Technology.
Total Communications Central Alarm & Reporting Manager (CARM) solutions allow events from any system (nurse call, telephony, duress, WiFi, Smartphones, RTLS & BMS) to be monitored, managed and logged. Whilst simultaneously creating outputs and escalations for much needed live and historical reports. All across existing or new building cabling infrastructure.
A common problem in healthcare is organic systems growth, which over time creates siloed communications, messaging and alerting systems, resulting in difficult to manage workflow, reporting and auditing initiatives.
The Total phased approach delivers a managed integration strategy and empowers better decision making, patient care and staff knowledge.
Our CARM (Central Alarm & Reporting Management) solution monitors all call points for RTLS, SLA responses and KPI comparisons. Plus remote management of active alarms, escalations for no response, flat/low batteries, power fail reports and on site staff notifications. Protects patients, residents, staff and the healthcare organisation against mismanaged reporting.
Siloed communications result in disconnected and unrelated reports, escalations and workflows.
We help clients by linking the internal silos, supplying toolsets that refresh and integrate the messaging and reporting systems. This gives straight forward and inexpensive strategies to improve communications, duress, messaging and the patient experience.
Our Helpdesk support includes all the facets of running a smooth operation.
From triaging issues to determining the appropriate response and resolution.
From managing the technical resources to consolidation of invoicing and payments.
From providing user education to managing and adding new users and services.
Total Communications is a healthcare solutions provider who integrate facility management, communication and clinical alert systems delivering role-critical meaningful information to enable quick, efficient decision making. For almost 30 years, across the whole of Australia, we have combined existing infrastructure and systems, with advanced technologies to create bespoke and affordable solutions like business phone systems, reducing your burden of critical communication management.
Our Sweet Spot is supporting organisations with multiple and desperate locations and system, supporting existing infrastructure whilst transitioning to new.
Any Solution / Any Time / Anywhere.
We manage the critical technologies, so your staff can use their clinical knowledge for better decision making, empowering better patient outcomes
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Our friendly and knowledgeable team stands ready to answer your questions and help you find the solutions that best suit your needs.
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