Aged Care Solutions

Total Communications understands, that as an aged care provider, you need the state-of-the-art technology to assist with the provision of care. Our aged care solutions are designed, not only to meet the needs of the modern aged care environment but exceed by offering a solution that is scalable allowing for future growth.

Total Communications are unique in the aged care sector, providing an integrated vendor management and support solution for your entire communications system. We cover advanced aged care solutions such as: Access Control, CCTV, Nurse Call, Cordless and Wi-Fi Telephony; that ensures both your financial and operational systems meet resident and staff safety goals and support your ability to provide a high standard of care.

Our highly experienced team are already working with some of the largest providers in Australia offering our unique aged care solutions. Total Communications specialises in efficiently managing, installing, and operating IT infrastructure specific to all aged care services.

Access Control | CARM | CCTV | DAS | Nurse Call | RTLS | Wireless Comms | Help Desk

Specialist in Aged Care Technology

Our deep understanding of the needs of aged care providers means we can take complete responsibility for specifying, sourcing and managing your IT infrastructure. You focus on the core operations of your business while we take care of the technology.

We work closely with you to understand your unique needs to provide a customised and comprehensive service that will increase your productivity, improve overall business performance and manage your risk.


Total Communications has been supplying and supporting telephony systems since 1991. We have developed expertise across many different systems and have relationships with the major providers in the region. We currently work with some of Australia’s largest organisations as well as many small businesses across the country.

We can provide you with a total technology solution for aged care covering the following extensive technologies:

  • Access Control
  • Building Cabling
  • CARM (Central Alarm Reporting Manager)
  • CCTV (Closed-Circuit Television
  • Cordless (DECT / Wi-Fi)
  • DAS (Distributed Antenna Systems)
  • MATV (Master Antenna Television)
  • Network (Cable and/or Wi-Fi)
  • Nurse Call
  • RTLS (Real-Time Locating Systems)
  • Telephony (Telecommunication Services)
  • Unified Reporting

Project Management & Build Specifications

Total Communications intimate understanding of the business needs of our clients in the aged care sector has allowed us to work very closely with them to develop specifications for the rollout and commissioning of new sites and the upgrades to existing sites.

Our project managers and technology consultants will work closely with your team to develop a specification that is specific to your requirements and one that can be repeatedly delivered into any location and supported for the long term.

Vendor Management

Total communications can provide you with a consolidated management solution for your disparate vendors. No longer will you need to worry about compatibility between systems, or be stuck between two vendors laying blame at each other’s feet.

Total Communications has extensive experience working in conjunction with builders where we have developed a system that allows your new locations or refurbishments to be provided as a turn-key solution, greatly reducing the reliance on your team to manage the complexities of scheduling around a construction site.


Customised Solutions

At Total Communications, we realise that you may not need our entire offering, one size does not fit all. Your needs and requirements will be specific to your operational environment and capabilities.

Our services are developed specifically to match each client’s needs to ensure you get maximum return on your investment.