The Healthcare Critical Communications Specialist
Supplying solutions that reduce the burden of communications management for critical and clinical teams.
Total Communications Central Alarm & Reporting Manager (CARM) solutions allow events from any system (nurse call, telephony, duress, WiFi, Smartphones, RTLS & BMS) to be monitored, managed and logged. Whilst simultaneously creating outputs and escalations for much needed live and historical reports. All across existing or new building cabling infrastructure.Click to Explore
Reuse not Replace.
In most cases we integrate to, rather than replace, existing site infrastructure which allows our healthcare partners to focus on their clinical operations whilst we take care of the critical infrastructure, management and reporting.
A common problem in healthcare is organic systems growth, which over time creates siloed communications, messaging and alerting systems, resulting in difficult to manage workflow, reporting and auditing initiatives.
The Total phased approach delivers a managed integration strategy and empowers better decision making, patient care and staff knowledge.Click to Explore
Our CARM (Central Alarm & Reporting Management) solution monitors all call points for RTLS, SLA responses and KPI comparisons. Plus remote management of active alarms, escalations for no response, flat/low batteries, power fail reports and on site staff notifications. Protects patients, residents, staff and the healthcare organisation against mismanaged reporting.Click to Explore
Siloed communications result in disconnected and unrelated reports, escalations and workflows.
We help clients by linking the internal silos, supplying toolsets that refresh and integrate the messaging and reporting systems. This gives straight forward and inexpensive strategies to improve communications, duress, messaging and the patient experience.Click to Explore
Our Helpdesk support includes all the facets of running a smooth operation.
From triaging issues to determining the appropriate response and resolution.
From managing the technical resources to consolidation of invoicing and payments.
From providing user education to managing and adding new users and services.Click to Explore
Our friendly and knowledgeable team stands ready to answer your questions and help you find the solutions that best suit your needs.
Please include any information in the message area that will assist our team to be able to get back to you promptly with the required information.