VoIP Telephony Solutions

VoIP Communications

Communication needs are changing rapidly. Mobility is expected, users expectations have soared and productivity and interoperability with backend applications and messaging systems is becoming essential.

Our high quality VoIP, WiFi, DECT & Cloud solutions (bot supply and support) give our clients the option to concentrate on supplying the best resident/patient care the can.

We make the most of the existing infrastructure, helping organisations with multiple locations and diverse system, allowing them a phased upgrade and expansion approach.

At Total Communications we have adapted with these changing requirements and are proud of our ability to help our clients adapt and change too.


Smart Communications for Small and Medium Businesses

Effective communications is critical to business success. The UNIVERGE SV9100 allows businesses of any size to access advanced communications features that are usually reserved for large enterprises. Video and audio conferencing, messaging, directory, presence, contact centre and soft phones, all powered by a reliable rack stackable appliance. The UNIVERGE SV9100 provides the communications features Australian businesses demand.

The UNIVERGE SV9100 offers:

  • A seamless mix of IP and traditional phone services.
  • Embedded video and audio conferencing.
  • Enhanced Unified Communications and mobility features.
  • Lower carriage costs with SIP trunks.
  • A rack mountable chassis that can incorporate telephony, networking, server and gateway hardware.
  • The capability to mesh up to 50 systems into a single image communication platform.

The SV9100 will grow as your business grows.


Smart communications for small and medium businesses

The UNIVERGE SV9300 Communications Server is a robust, feature-rich, Unified Communications solution that is ideal for small and medium-sized businesses. With its fully integrated Unified Communications capabilities the SV9500 will empower your users, allowing them to communicate in new and exciting ways. A complete solution with video and audio conferencing, messaging, directory, presence, contact centre, soft phones and mobile clients. The UNIVERGE SV9300 offers:

  • A powerful IP communications platform with integrated Unified Communications and mobility.
  • The ability to seamlessly mix and match IP telephony and traditional services.
  • An easy to use web based management tool for day to day moves, adds and changes.
  • Integration to existing corporate directories to allow automatic provisioning of phones and UC features.
  • Stackable chassis architecture, designed for both head-office and multi-site deployments.
  • Advanced survivability options for business continuity.

Panasonic IP VoIP Solutions

The Panasonic Communications systems combine the reliability of digital systems with the greater flexibility of IP technology.

Panasonic's high quality phone communications solutions have been designed to suit a broad range of healthcare and businesses applications for small to medium businesses, large enterprises, call centres, hospitality, schools, aged care providers and professional services organisations.

The Panasonic KX-NS1000, KX-NS700 and KX-NSX series combine the advantage of traditional telecommunications with the convergence of IP and mobility technology, offering maximum feature and functional flexibility to handle all your business communications needs – Today and into the Future.

Panasonic Smart Hybrid PBX for the SMB Market Brings You Unified Communication.

The KX-NS700 Smart Hybrid PBX

The KX-NS700 Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be

flexibly configured and expanded according to the your needs. The KX-NS700 has advanced features and starts from 6 extensions, up to 262 extensions with 3 expansion units.

KX-NS700 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.

It can also use built-in applications such as a call centre solution, mobile solution, and voice mail system to provide more efficient work and increased customer satisfaction.

The KX-NSX1000 series

The KX-NSX1000 series is an ideal solution for any mid-sized company, hospital or large aged care organisation with multiple offices or for large single site offices, as it is highly scalable and supports up to 1,000 users and simultaneously connects up to 32 sites.

The KX-NSX1000 series enables organisations to spread out over multiple locations without the need to have an administrator at every site as management of the entire network can be performed remotely which enables low cost operations.

It also provides 1+1 redundancy when both a primary unit and secondary unit are installed. In the event of a failure, operation will seamlessly switch to the secondary system ensuring maximum up-time for business communications.